WorkinSync

Hundreds of enterprises have trusted WorkInSync as a reliable, flexible workplace platform
B2B SaaS Product

Overview

A suite of intuitive products to enable smart companies to adopt the hybrid workplace model in the new normal.

Manage your employees and office facilities with WorkInSync’s easy-to-use Hybrid Workplace solution

  • Seamless Work Scheduler

  • Floor Occupancy Monitor

  • Strong Security Module

  • Contactless Access Control

  • Desk Booking Console

  • Office Space Navigator

The Problem

The COVID-19 pandemic has transformed workplace dynamics, leading many companies to adopt remote work. However, some require staff to return to the office, necessitating safety measures like temperature checks. Team managers monitor productivity and assign in-office tasks, but the current management system lacks a comprehensive view of employee bookings. This complicates scheduling and real-time presence management, highlighting the need for improved systems to address these challenges amid ongoing health concerns.

The Goal

Introducing our innovative suite of products for companies embracing the hybrid workplace model. Our solutions streamline employee movement and ensure seamless onboarding while maintaining compliance. With features like planning, booking, scheduling, and leave management, we simplify hybrid work. Empower your organization to thrive in the new normal and focus on collaboration and productivity.

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USER PERSONA

Age: 30

Location Bangalore, Delhi, Mumbai

Occupation BPO Team Manager

Family Married

Reporters: 40 - 2 Teams

Saketh Kumar

Bio: "Concentrate" a BPO company, He handles 2 teams of 20 members and is responsible for their job, tasks assigned, time arrival, leave management and acts as a bridge between HR and the employees. He also resolves any disputes HR may have.

Frustration

Goals

Actions

  • Can't book/schedule for multiple days for multiple employees

  • Can't track all employees in a simplistic view.

  • Don't have all necessary information to resolve disputes regarding, attendance, commute etc.

  • Planning

  • Booking

  • Scheduling

  • Tracking

  • Leave Management

  • He must be able to oversee WFO bookings.

  • Sub bookings such as parking, cab, etc.

  • He must be able to oversee Bus Bookings.

  • He must be able to oversee Cab Bookings

Communication Channels

  • Employee Experience, THD, HR Admin.

  • He must be able to receive notifications/email from transport team for dispute resolving.

  • He must be able to receive notifications/email if there any deviations from his planning/booking.

Age 35-40

Location Metro, Tier1 cities

Family: Married with 2 kids

Reportes: 2-4, depends on org size

Niranjan K, Facilities & Admin Manager

Bright living room with modern inventory
Bright living room with modern inventory

Frustration

Goals

Key Responsibilities

  • Seamlessly search employees and their details.

  • Manage Realtime employee presence in office.

  • Emails are a difficult way to manage complaints.

  • No effective communication channel.

  • No single view to manage employee bookings.

  • Not able to manage employee profiles. (Tag managers and other details).

  • Be able to track the declaration status of employees.

  • Manage employee movement.

  • Seamless employee onboarding.

  • Compliant Management within SLA.

  • House keeping management.

  • Effective communication to employees.

  • Be able to define the capacities of premises.

  • Manage employee profiles. Follow up on incomplete profiles.

  • Communicate updated to all or specific segment of employees.

  • Manage bookings of employees in the organization.

  • Track the complaints raised by employees and bring them to resolution.

Communication Channels

  • Booking trends over a week.

  • Incomplete profile requests.

  • Pending employee concerns.

  • Resolution of alerts.

  • Utilization of office, parking and transport.

  • Underutilized and overutilized spaces.

PROTOTYPE